Effective Date: 01/01/2025
These Terms and Conditions apply to all services provided by Shamrock Routes to our guests. By using our chauffeur services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our services.
1. Booking and Reservations
1.1 Reservations: Bookings must be made in advance via our website, phone, or email. All reservations are subject to availability and confirmation by the Company.
1.2 Confirmation: You will receive a confirmation for your booking, which will include a scheduled itenary of travels.
1.3 Booking Changes or Cancellations: Where a guest cancels a Irish/Scotland trip we endeavour to reschedule. Please note that hotels may charge cancellation fees. Where a trip is cancelled indefinitely by the guest, all monies paid will be returned minus administration fees and hotel fees. Any changes or cancellations to bookings must be made at least 28 days before the scheduled pickup time. Charges may incur depending on hotel policies for cancellations.
2. Fees and Payment
2.1 Service Fees: The pricing for services will be communicated during the booking process and may vary depending on the type of service, distance, time, and vehicle type.
2.2 Payment: Payment for services must be made at the time of booking. This is 20% deposit upon booking for the Ireland/Scotland touring trip and separately full hotel payment is required upon booking. Balance of payment due 10 days before Ireland/Scotland tour commencement. We accept payment by bank transfer. All monies are EURO (€).
3. Vehicle Use and Conditions
3.1 Vehicle Condition: The Company will provide a clean and well-maintained vehicle for your journey. Customers are expected to treat the vehicle with care and respect.
3.2 Smoking and Alcohol: Smoking is strictly prohibited in all vehicles. Alcohol may only be consumed in the vehicle if pre-approved by the Company and in accordance with local laws and regulations.
3.3 Pets: Pets may be allowed in the vehicle with prior notice and approval. Additional charges may apply.
4. Liability and Indemnification
4.1 Limitation of Liability: The Company will not be liable for any direct, indirect, or consequential damages arising from delays, accidents, vehicle malfunctions, or any other circumstances beyond our control.
4.2 Indemnification: You agree to indemnify and hold the Company harmless from any claims, losses, or damages resulting from your actions or failure to comply with these Terms and Conditions.
5. Force Majeure
The Company is not liable for failure to provide services if such failure is due to circumstances beyond our reasonable control, including but not limited to, weather conditions, traffic conditions, accidents, or mechanical failures.
6. Privacy and Data Protection
6.1 Personal Data: The Company will collect and use personal data in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data for the purpose of providing chauffeur services.
6.2 Confidentiality: Any personal information shared with the Company will be kept confidential and not shared with third parties, except as required by law or as necessary to provide the requested service.
7. Governing Law and Dispute Resolution
7.1 Governing Law: These Terms are governed by and construed in accordance with the laws of Ireland and Scotland depending on the jurisdiction we are in, without regard to its conflict of law principles.
8. Changes to Terms and Conditions
The Company reserves the right to modify, update, or change these Terms at any time. All changes will be posted on our website, and the updated Terms will apply to all bookings made after the date of the change.
9. Contact Information
For any questions or concerns about these Terms and Conditions, or if you wish to contact us for any reason, please reach out via:
Shamrock Routes
+353 87 4497521
info@shamrockroutes.com
www.shamrockroutes.com
By booking or using our services, you acknowledge and agree to these Terms and Conditions.
Gratuities/ Tips
If the service your chauffeur has provided is to your satisfaction…You may want to show your appreciation with a gratuity…This is customary for Chauffeur service worldwide….It is a private and gratuity should be in an envelope and handled at end of tour….
Guidelines in Ireland / Euro€…
Chauffeur daily ..€80/€100 per day